7q77 Privacy Policy & Data Protection
The security of your personal information is our top priority. Through SSL encryption and strict data protection practices, 7q77 fully safeguards your privacy.
Introduction & Scope
This Privacy Policy ("Policy") is issued by the organization operating the 7q77 platform ("7q77", "we", "us") and applies to all users ("you", "user") of the 7q77.lat website.
The purpose of this Policy is to clearly inform you about what information we collect, how we use it, who we share it with, and how we keep it secure. By using 7q77's services, you are agreeing to the terms of this Policy.
This Policy may be updated from time to time. For significant changes, we will notify you via a notice on the site or by email. The latest version will always be available on this page.
What Information We Collect
2.1 Personally Identifiable Information
During account registration and verification, we may collect the following information:
- Full name and date of birth (for age verification)
- Valid email address and mobile number
- Postal address and country of residence
- Identity document details (national ID, passport, or driving licence — only for identity verification purposes)
2.2 Financial & Transaction Information
Financial information required during deposit and withdrawal processing is collected. Accepted payment methods on 7q77 include bKash, Nagad, Rocket, and bank transfer. Transaction history, amounts, and payment method details are stored using secure encryption.
2.3 Technical Information Collected Automatically
When you use 7q77, the following information is recorded automatically:
- IP address and device type
- Browser type and version
- Pages visited, session duration, and links clicked
- Operating system and display resolution
- Data generated from cookies and similar tracking technologies
2.4 Gaming Activity Information
To improve your gaming experience and ensure responsible gaming, we record gaming history, bet amounts, game preferences, and session information.
How Your Information Is Used
7q77 uses collected information for the following purposes:
- Account management: Handling registration, identity verification, and account security.
- Service delivery: Operating gaming, betting, deposit, and withdrawal services.
- Customer support: Resolving your issues via live chat or email.
- Security & fraud prevention: Preventing unauthorized access, fraud, and money laundering.
- Responsible gaming: Identifying problematic gaming behavior and taking protective measures.
- Platform improvement: Enhancing user experience and service quality.
- Relevant communications: Sharing relevant offers and information based on your preferences (only after you have given consent).
- Legal compliance: Adhering to applicable laws and regulations.
Information Sharing Policy
7q77 may share your personal information with third parties only in the following limited circumstances:
- Payment processors: Financial information required to operate bKash, Nagad, Rocket, and bank transfer services is shared only with the relevant payment service provider.
- Technology service providers: Trusted technology partners engaged for cloud hosting, cybersecurity, and platform operations — they are bound by contractual confidentiality obligations.
- Identity verification services: Recognized identity verification services used for account security and legal compliance.
- Legal authorities: In response to valid legal orders, investigations, or mandatory government directives.
- Business transfers: In the event of a merger or acquisition, you will be notified in advance.
Outside of the above circumstances, your information is not shared without your consent.
Cookies & Tracking Technologies
5.1 What Are Cookies and Why Are They Used
Cookies are small text files stored in your browser. 7q77 uses cookies to maintain your login state, remember language preferences, and monitor site performance.
5.2 Types of Cookies
- Essential cookies: Required for the site to function properly — these cannot be disabled.
- Functional cookies: Remember your preferences and settings (such as language selection).
- Analytics cookies: Collect statistical data to understand how the site is used.
- Security cookies: Help prevent fraudulent activity and unauthorized access.
5.3 Cookie Controls
You can control or delete cookies through your browser settings. However, disabling certain cookies may limit some site functionality. Essential cookies will always remain active as the platform cannot function properly without them.
Data Security Measures
7q77 applies industry-standard security measures to protect your information:
- SSL encryption: All data transferred between the website and servers is secured with 256-bit SSL/TLS encryption.
- Data encryption: Strong encryption technology is used when storing sensitive information.
- Access controls: Only authorized staff can access your information, and only for specific purposes.
- Regular security audits: Regular security assessments are conducted to identify system vulnerabilities.
- Firewall & IDS: Advanced network protection to detect and prevent suspicious activity.
- Staff training: All staff receive regular training on data protection and privacy.
Data Retention Period
7q77 retains your information for as long as necessary to fulfill the relevant purpose and to comply with legal obligations:
- Account information: For the duration your account is active and for the period required by applicable law after closure.
- Financial transactions: For the period required under anti-money laundering regulations.
- Gaming history: Retained for responsible gaming monitoring and dispute resolution purposes.
- Technical logs: For a limited period for security and performance analysis.
Once the required retention period has passed, we securely delete or anonymize your data so that your identity cannot be recovered.
Your Rights Over Your Information
As a registered user of 7q77, you have the following rights:
- Right to access: You may request to know what information we hold about you.
- Right to rectification: You may request correction of inaccurate or incomplete information.
- Right to erasure: You may request deletion of your information in certain circumstances (though this may not apply where legal obligations exist).
- Right to restrict processing: You may request that processing of your information be limited in certain circumstances.
- Right to withdraw consent: For information processed on the basis of consent, you may withdraw that consent at any time.
- Right to lodge a complaint: You may raise any data protection complaints directly by contacting 7q77.
To exercise these rights, please contact us at the email listed in the contact section below.
Protection of Minors
7q77 is intended for users aged 21 and above only. We do not knowingly collect any information from minors. Age is verified at the time of account registration.
If we become aware that information has been collected from someone under the age of 21, we will immediately delete that information and close the associated account.
Third-Party Services & Links
7q77 works with various game developers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI to provide game software. These providers follow their own privacy policies.
If the 7q77 platform contains links to other sites, 7q77 is not responsible for the privacy practices of those external sites. You are advised to read the privacy policy of any external site before visiting it.
Policy Changes & Updates
7q77 reserves the right to update this Privacy Policy from time to time. For significant changes:
- A clear notice will be displayed on the site.
- Registered users will be notified by email.
- Sufficient notice will be given before the updated policy takes effect.
Continued use of the site after such notice will be taken as your acceptance of the updated policy. The latest policy will always be published on this page.
Contact & Complaints
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. The 7q77 support team provides assistance in both Bengali and English, 24/7.
Live Chat Support
24/7 instant support
Available in Bengali and English
7q77 is committed to resolving your complaints promptly and effectively. Identity verification may be required for information requests. We will endeavor to respond to your request as quickly as possible.
For more details, visit our FAQ page or read our Terms & Conditions.